we charge 5.99 shipping on all orders under $100. shipping in free on all orders 100$ and higher. we ship via UPS only. we accept returns only on unopened products and only within 30 days. the customer must ship the unopened product back to us at 5211  F.M. 1960 west, Suite W. Houston tx, 77069. the customer will be charged the full cost for shipping plus a 15% packing fee.